Terms of Use

These Terms of Use govern your use of the HiFive Seated Massage website and any information, forms, pages, or materials available through the site. By using this website, you agree to these Terms of Use.

Effective Date: January 1, 2026

1. Website Information Only

The information provided on this website is for general informational purposes only. It is not intended to replace professional medical advice, diagnosis, treatment, or consultation.

HiFive Seated Massage does not provide medical advice through this website. If you have a medical condition, injury, pain concern, or health-related question, you should consult a qualified healthcare professional before receiving massage services.

2. Services

HiFive Seated Massage provides seated massage services for workplaces, corporate events, wellness events, employee appreciation events, private events, and other approved settings.

Service availability may vary by location, event type, scheduling needs, contractor availability, and other operational factors.

Submitting a quote request, contact form, booking request, or application does not guarantee service availability, appointment confirmation, contractor approval, employment, or event placement.

3. Medical Massage Program

HiFive may offer or coordinate massage-related services that are part of a patient's treatment plan when applicable. Any medical massage, referral-based service, or insurance-related service may be subject to additional eligibility, documentation, credentialing, provider referral, payer requirements, and approval processes.

Nothing on this website guarantees insurance coverage, reimbursement, medical necessity, patient eligibility, network participation, provider referral approval, or treatment outcomes.

4. No Guarantee of Results

Massage experiences and outcomes vary from person to person. HiFive does not guarantee specific health outcomes, pain relief, functional improvement, stress reduction, or medical results from any service.

5. Bookings, Quotes, and Pricing

Pricing shown on the website is intended to provide clear general pricing information. Final quotes may vary based on event location, event length, number of therapists requested, travel requirements, parking, short-notice scheduling, special logistics, holidays, or other event-specific needs.

Any additional fees will be discussed before booking whenever applicable.

6. Cancellations and Rescheduling

HiFive events require therapist scheduling, travel planning, and reserved event time. If you need to cancel or reschedule, please contact us as soon as possible.

Cancellations or reschedule requests made at least 48 hours before the event may be moved to a new date, subject to availability. Cancellations made within 48 hours of the event may be subject to a cancellation fee.

No-shows, inaccessible event locations, or events that cannot proceed due to missing required access, unsafe conditions, or client-side scheduling issues may be charged in full.

7. Independent Contractors

HiFive may work with independent contractor massage therapists. Contractors are responsible for maintaining required licensure, professional qualifications, insurance, and compliance with applicable laws and professional standards.

Submitting a contractor application does not guarantee approval, assignments, hours, event placement, medical massage program participation, or ongoing work.

8. User Responsibilities

You agree not to misuse this website, submit false information, interfere with website functionality, attempt unauthorized access, or use the site for unlawful purposes.

You are responsible for ensuring that any information you submit through the website is accurate and complete.

9. Intellectual Property

All website content, including text, graphics, logos, layout, design elements, images, and other materials, is owned by or licensed to HiFive Seated Massage unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.

10. Third-Party Services and Links

This website may use third-party tools or links, including form processors, booking tools, payment processors, analytics tools, or external websites.

HiFive is not responsible for the content, privacy practices, security, or policies of third-party websites or services.

11. Limitation of Liability

To the fullest extent permitted by law, HiFive Seated Massage is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website content, inability to access the website, or use of third-party services linked from the website.

12. Changes to These Terms

HiFive may update these Terms of Use from time to time. Updates will be posted on this page with a revised effective date.

13. Governing Law

These Terms of Use are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

14. Contact

If you have questions about these Terms of Use, please contact HiFive Seated Massage through the contact information provided on this website.